The Fascination

Accounts & General

6 articles

  • Do I need to make an account to check out on The Fascination?
  • How do I make an account on The Fascination?
  • How do I sign up for The Fascination’s email?
  • If I have a problem with the brand, should I reach out to them?
  • What does The Fascination email me about?
  • Whom do I contact for general feedback or questions?

Orders

3 articles

  • How is my information handled?
  • What payment methods do you accept?
  • When does my credit card get charged?

Returns

7 articles

  • Can I get store credit or a refund?
  • Can I make an exchange?
  • How do I start a return?
  • How long is the return period?
  • How much do returns cost?
  • What is The Fascination’s return policy?
  • When will I get my refund?

Shipping

7 articles

  • How is my order delivered?
  • How much does shipping cost?
  • If I have a problem with my order, whom do I contact?
  • My address is wrong. What should I do?
  • My order hasn’t been delivered, what do I do?
  • What happens if my product arrives damaged?
  • Where is my order?

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