My order hasn’t been delivered, what do I do?

After an order has been placed, you should receive an email with a tracking number and estimated delivery date within 7 days. You will receive tracking information from The Fascination as the order is shipped, in transit, out for delivery, and delivered.

Due to COVID-19, many supply chains and shipping timelines have been elongated. If there is a shipping delay, you will receive an email alerting you of this delay and any options you have for returns or refunds.

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